What is your current role? Briefly describe in 1-2 sentences.
I provide oversight for all of our Operations and Strategic Partnerships.
What’s the best part of your job? What do you enjoy the most?
Working with our internal teams to strategize and review processes to make sure we continue to change and perfect our approach to all aspects of our projects.
We’ve all faced personal and professional challenges these past two years - what motivates you to keep going?
Managing through the last few years has been difficult for everyone. At Servio we have had a focus on navigating the new business landscape to ensure the least amount of impact to our staff and clients.
What’s the best piece of advice you ever received?
Keep doing things outside of your comfort zone until you no longer have one.
What does generosity mean to you?
Giving freely of your time and knowledge without expectations of reciprocation.
How do you feel businesses can play a larger role in solving today’s biggest challenges? Do you have any specific stories or examples from your work or colleagues you can share?
Today's largest challenge is the ability to change quickly and figure out the new way of doing business, no matter what industry. Having access to meaningful data that will allow us to quickly pivot direction and focus on what is driving success is going to be very important moving forward. Implementing the correct technology is critical to give us access to that data and the ability to adopt and change. Working within the Education Industry we have been there to help navigate the recent challenges of the digital transformation many institutions are undergoing. We have utilized the Salesforce platform to implement solutions ranging from Recruitment and Admissions to Alumni Management. Having their data in one place, easily accessible, has given these institutions the ability to act on their data and quickly pivot when needed.
If you could describe yourself in one word what would that be and why?
Strategic - I try to look at issues and opportunities from all angles to determine the best approach that will provide the most value to our company, staff and clients alike.
If you could pick a song to guide you through 2022, which song would it be?
Hear Comes the Sun - The Beatles
What are you looking forward to this year? Are there any goals (personal or professional), activities, or experiences you are excited about?
I'm looking forward to finding our new normal. After the last few years it will be interesting to navigate what an average day will now look like and how we handle those changes.
Women Who Lead