Need Assistance? Get Community Support

[Chris_Apple]

We want all Pledge 1% Community members to have a positive and seamless experience while interacting with our community site, but support needs & technical glitches are inevitable.  Following are ways to connect with the community team for additional support:

Many questions can be answered via Community Help.

If the Community Help menu did not provide the needed guidance, users can submit a support ticket via our support email.  Submissions create an official case within our system & are assigned to the most appropriate team member for follow-up. 

 Request Support.

When submitting a support request, please share the following:

• Encountered issue (in detail)
• Web browser
• Screen shots (if applicable)

Users are also invited to contact community team members at Pledge 1% for site assistance.  

• Chris Apple, Community Specialist
• Rose Spitzer, Director of Community