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Need Assistance? Get Community Support

Chris_Apple
Pledge 1% Alumni
Community Specialist, Pledge 1%

‎10-18-2021 08:23 AM - edited ‎11-18-2021 11:33 AM

We want all Pledge 1% Community members to have a positive and seamless experience while interacting with our community site, but support needs & technical glitches are inevitable.  Following are ways to connect with the community team for additional support:

 

Many questions can be answered via Community Help.

 

If the Community Help menu did not provide the needed guidance, users can submit a support ticket via our support email.  Submissions create an official case within our system & are assigned to the most appropriate team member for follow-up. 

 

When submitting a support request, please share the following:

  • Encountered issue (in detail)
  • Web browser
  • Screen shots (if applicable)

 

Users are also invited to contact community team members at Pledge 1% for site assistance.  

 

 

Chris Apple
Community Specialist, Pledge 1%
chris@pledge1percent.org
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