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Community Manager
Community Manager


Originally published on Benevity.


Creating community


Founded in 2002, Sydney, Australia–based Atlassian creates product management and documentation software — including Jira and Trello — that’s used by thousands of teams worldwide.

Atlassian’s own team has experienced tremendous growth. Over a three-year period, amid the pandemic, the company doubled its workforce, making it the largest software company in Australia, and one of Benevity’s biggest clients in the region.

With employees in over 27 countries and in a broad spectrum of roles, Atlassian needed a way to create community for their people and inspire them to live the company’s mission to “unleash the potential of every team.” One influential lever for employee engagement has always been the Atlassian Foundation.

Atlassian’s dedication to purpose started early, when company founders committed to Pledge 1%. Atlassian contributes 1% of employee time, company equity, products and annual profits to the Atlassian Foundation. The Foundation, in turn, provides funding and resources to support donations to education-focused causes, volunteering in local communities and donations of Atlassian products to nonprofits.

When Atlassian began using Benevity’s corporate social responsibility software in 2018, its employee engagement tool, Spark, enabled them to develop more robust giving and volunteering initiatives. And with Benevity Reporting, they had access to richer, more accurate reports for measuring their impact. Both solutions helped to grow their program, while identifying how they could evolve.

Learn more about Benevity's launch of Engage 4 Good, their volunteer initiatives, and what makes for a successful skills-based volunteering program on their page here.