By: Louis Maldonado
As members of the ever-growing Salesforce ecosystem, we at Silverline spend a lot of time thinking about the future—of technology, customers, team members, and the world as a whole. As problem solvers, we turn that thinking into action, impacting the future for the better.
One way we seek to improve the future for our customers and team members is through our Silverline Academy, a rigorous and challenging program designed to provide its alumni with the necessary skills, both soft and technical, to deliver quality innovative solutions to clients. Now in its seventh class, the Academy continues to mold enthusiastic minds into top notch Solution Architects, Client Services Managers, and Developers that will stand out in projects for all the right reasons.
Beyond creating a pipeline of talented team members, the Silverline Academy also cultivates a future where doing great work is about more than the bottom line. This is accomplished through onboarding new recruits through the lens of consulting with purpose, which is why Silverline aligns the Academy with its dedication to the Pledge 1% movement, providing opportunities for hands-on skill-building through projects that give back to the community.
One recent example of this was our work with Project Sunshine, a non-profit organization headquartered in NYC. Project Sunshine partners with medical facilities across the United States and in four international locations to meet the psychosocial and developmental needs of pediatric patients. Project Sunshine’s programming supports these critical needs by providing increased opportunities for play and authentic engagement in the medical environment—restoring a crucial sense of normalcy for patients and their families.
With a long history of delivering innovative Salesforce solutions in the Healthcare space, Silverline selected Project Sunshine as a pro bono project because we knew we could use our expertise to help them increase their donor base, which in turn would allow them to give back to the community that much more. The solution we delivered leveraged the Salesforce Nonprofit Success Pack and other applications like Classy to help Project Sunshine create a volunteer and donor platform that allowed them to see the full picture of all the donation and grant amounts, providing a 360-degree view of their donor lifecycle.
Being part of projects like this is so important because it reminds us to take a step back, connect human-to-human and be grateful for all that we have. As a general practice, Silverline encourages all of its employees to give back whenever possible by hosting different Silverline Cares philanthropic activities such as assembling care packages or building toys for children. Not only that but, Silverline is proud to have an official Volunteer Time Off Policy which encourages employees to donate their time toward 501c3 charities.
By making giving back the norm within the Silverline culture, together, we can make the future extraordinary.
Originally posted: November 27, 2018
