I am an experienced Service Management and SIAM professional bringing 20+ years of work experience from configuration management to leading financial projects, to running and being responsible for heavily used global services. I also bringing 8+ years experience of Salesforce to the table and driving strategy, demand pipeline activities and DevOps.
I have extensive technical understanding and sometimes even programming skills have come in handy, but it is really my networking skills that allow me to quickly get to the bottom of things, make the necessary connections and have good relationships with all the stakeholders. I am a great troubleshooter and have the ability to think 10 steps ahead to avoid problems before they happen. I’m a doer and I get things done!