Khoros offers an award-winning, AI-powered platform for digital customer engagement that helps brands harness the power of human connection across every digital interaction to keep them all-ways connected. We believe in our responsibility to do more and do better—not only for our customers, but for our employees and communities, too.
In July 2020, Khoros pledged a 2% Commitment to focus on deepening and expanding its support of underrepresented groups. To uphold this commitment, Khoros established a steering committee that has since developed and mobilized an action plan to scale pilot activities for community outreach, as well as identify near- and long-term initiatives involving the entire company.
Using Khoros Technology for Good
One of Khoros' most significant initiatives implemented in the past year is the Khoros Social Responsibility (KSR) Program. The program provides qualifying nonprofit and social good organizations with free and/or discounted access to Khoros software and services so they can do their best work for the communities they serve. The program focuses on organizations owned by or in direct service to underrepresented groups who would not otherwise have the capacity to invest in our offerings. To date, Khoros is proud to partner with nine organizations through the KSR Program, including Black Women’s Health Imperative, Harlem United, Austin Pets Alive!, Nomi Network, Pledge 1%, Révolutionnaire, JUST, breastcancer.org, and SAFE.
Mobilizing Volunteerism & Corporate Donations
Khoros offers 24 hours paid volunteer time off (VTO) to encourage employees to give back to their local communities. Khoros makes regular charitable donations to organizations that are aligned with our Employee Resource Groups (ERGs) and cultural moments that matter most to our employees. Organizations include OnePulse Foundation, OutYouth, Therapy for Black Girls, Black Women’s Health Imperative, among others.
Emphasizing Diversity, Equity, and Inclusion
Internal diversity, equity, and inclusion efforts include hiring Khoros’ first Director of DE&I, Angie Buster, and launching four ERGs to support the company’s employees and allies of the Black, Latinx and Hispanic, LGBTQ+, and women-identifying communities. More than half of the company’s executive leadership team identifies as female and a third are members of underrepresented minority groups.
Participating in the Net Zero Asset Managers Initiative
As part of the Vista Equity Partners (Vista) portfolio, Khoros is also participating in the private equity firm’s Net Zero Asset Managers Initiative. The initiative is focused on reducing half of its emissions by 2030 and emitting net-zero greenhouse gas emissions by 2050 across its portfolio of enterprise tech companies.
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