Need Assistance? Get Community Support

Chris_Apple — Thu, 18 Nov 2021 19:33:51 GMT

We want all Pledge 1% Community members to have a positive and seamless experience while interacting with our community site, but support needs & technical glitches are inevitable. Following are ways to connect with the community team for additional support:

Many questions can be answered via Community Help.

If the Community Help menu did not provide the needed guidance, users can submit a support ticket via our support email. Submissions create an official case within our system & are assigned to the most appropriate team member for follow-up.

When submitting a support request, please share the following:

Encountered issue (in detail)
Web browser
Screen shots (if applicable)

Users are also invited to contact community team members at Pledge 1% for site assistance.

Chris Apple, Community Specialist
Rose Spitzer, Director of Community

topic Need Assistance? Get Community Support in Community Welcome

Need Assistance? Get Community Support